Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word for each of the blanks.

Corporate social responsibility (CSR) is the belief (5) ______ a business has the responsibility to manage the social, environmental and economic effects of its operations (6) ______ society. CSR can (7) ______ many forms, such as volunteer programs for employees or donations to charities. Through such CSR programs, companies can benefit society (8) ______ also building their brand image. Most of the time, companies that embrace CSR have already grown big (9) ______, to the point where they can start to give back to society. Therefore, CSR is often adopted by large corporations.

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the questions.
In recent years, zoos have come under heavy criticism from animal rights activists. However, the benefits of keeping animals in captivity outweigh the drawbacks. First of all, zoos protect many species that are on the verge of extinction. In captivity, a species can be relatively safe from predators and bred to ensure there is a foundation population. Later, they can be reintroduced into the wild and thrive in their natural habitats. Without zoos, there would be fewer species alive and ecosystems would suffer. Second, zoos can serve educational purposes. While documentaries on TV or the internet can entertain their audience with impressive and detailed depictions of wildlife, the experience is nowhere near as memorable as seeing the animals in real life. Hands-on or close encounters with a variety of animals have a greater impact on visitors and will, hopefully, teach them to appreciate wildlife more and encourage them to be more active in conservation efforts. Finally, zoos play an important role in research. Accredited zoos often receive funds or grants to carry out valuable research on captive animals, and their findings benefit not only captive but wild populations too. Working with captive animals also means there are fewer risks for researchers and fewer variables, which enhances research quality. Thanks to research, we have developed a better understanding of different endangered animal species, from which we can work out practical steps to counter the threats they face. Research, therefore, is crucial to the survival of those species. In summary, although not all zoos are well-equipped and there is always room for improvement, the benefits of zoos prove that they are vital for the conservation of animals and the education of the public.

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the questions.
Public libraries are accessible to the general public and usually funded by public sources. There are some features that all public libraries have in common. Firstly, they are usually financed by taxes. Secondly, they are managed by a board to ensure they serve the public interest. Thirdly, they are open to all people and provide basic services free of charge. Public libraries play an integral part in modern society as they help to promote literacy, provide a great variety of books for readers of all ages, and serve as hubs for community information.
Public libraries differ from research or school libraries in that they cater to the general public’s reading needs rather than focus on the needs of one specific school or academic community. Free services offered by public libraries include quiet study spaces for children, students, and adults, access to computers and the internet, and book clubs to promote appreciation of literature among the public. Generally, public library users are allowed to borrow books and materials for a short time. However, public libraries can also have non-circulating reference collections that can only be read on the premises and not borrowed.